The revenue cycle management vendor was increasingly challenged with inefficient workflow processes related to claims and adjudication. Denials were an escalating problem, requiring extensive resources to manage. The company had to rely on basic EDI information to assess each denial, which limited its ability to provide true insight into claims throughout the revenue cycle. Without full visibility, the vendor’s denial issues continued to escalate, resulting in growing expenses for the company and delays in reimbursement for clients.
With Sift Healthcare, the vendor has been able to:
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