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call cadence

Patient Payments

How Do You Optimize Patient Collections During COVID-19?

While triage around COVID-19 continues, patient bills are going to pile up, cash on hand is going to dwindle and a more significant number of patients will struggle to pay their medical bills. Now is the time to be strategic and truly commit to being a flexible payment partner for patients. The starting point? Data analytics. Which easily dovetails into machine learning, both providing a powerful advantage for patient collections.

Justin Nicols
June 19, 2019
Patient Payments

Why You Should Be Thinking About Call Cadence

For the patient revenue cycle, when, how often, and the method of outreach have a direct impact on dollars collected. But nobody is talking about contact cadence....

Justin Nicols
June 19, 2019